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Your hot tub filter might be out of sight, but it should never be out of mind. One of the simplest — and most overlooked — ways to reduce chemical use and keep your spa water clean is by properly maintaining your filters. In this post, we’ll explain: Why filters matter How often to clean and replace them How poor filter maintenance leads to excess chemical use Tips to maximise filter life and water quality Where to get reliable, eco-conscious chemicals that actually work Why Your Hot Tub Filter Matters Your filter is the first line of defence against dirt, debris, oils, and other contaminants. Without a properly functioning filter, your water quickly becomes cloudy, unbalanced, and much harder to treat — leading to higher chemical usage  and more frequent drain-downs . In short: a clean filter means your chemicals can work efficiently  — not overtime. How Often Should You Clean and Replace Filters? Clean every 1–2 weeks - Rinse your filter with fresh water to remove surface debris and oils. Avoid using harsh detergents — these can damage the filter and leave residue in your spa. Deep clean every 4–6 weeks - Use a specialist hot tub filter cleaner (like our Spa Fuel Filter Clean ) to soak and flush out stubborn build-up. Replace every 12 months - Even with regular care, filters degrade over time. An old, worn-out filter won’t trap particles effectively, meaning your chemicals have to work harder — which drives up your chemical costs and water waste. What Happens If You Don’t Maintain Your Filter? Chemicals like chlorine or bromine are used up faster You’ll notice cloudy or foamy water You might battle constant pH and alkalinity imbalances You’ll need to drain and refill more often — wasting hundreds of litres  of water This isn’t just bad for your hot tub — it’s also bad for the planet. 🌍 Tips for Cleaner Filters and Lower Chemical Use Stick to a maintenance schedule  — set calendar reminders or use a maintenance log Keep a spare filter on hand  — rotate them to allow proper drying between uses Use enzyme-based cleaners  — they break down oils and organics more effectively Check your filter housing  — a clogged or loose-fitting filter won’t do its job Looking for High-Quality, Eco-Friendly Hot Tub Chemicals? At Spa Fuel , we offer a full range of premium spa-safe chemicals designed to be: ✅ Gentle on skin✅ Safe for holiday let compliance (HSG282)✅ Highly effective — so you use less , not more✅ Compatible with all hot tub systems From chlorine granules and pH balancers to filter cleaners and fragrance crystals, we’ve got everything you need to care for your hot tub the smarter, greener way. 📦 Delivered direct to your door 🌍 Better for the environment 💧 Backed by spa experts Spa Fuel: Smarter, Greener Hot Tub Care We're not just here to sell — we're here to help . Spa Fuel is built around real solutions for real hot tub owners, with expert advice and sustainable products that make maintenance easier, cleaner, and more eco-conscious. Explore our blog  for more maintenance tips or reach out anytime for advice. Less chemicals. Less waste. More peace of mind. That’s the Spa Fuel way. 💚 #HotTubTips #SpaFuel #EcoSpaCare #FilterMaintenance #SaveWater #GreenLiving #HotTubChemicals

As summer temperatures rise, so do water usage restrictions—and that often means hosepipe bans . If you're a hot tub owner, this can feel like a major hurdle. But don’t worry: with the right maintenance routine, you can keep your hot tub clean, clear, and safe without needing to refill it . Here’s how to keep your hot tub water sparkling during a hosepipe ban: First, Know the Rules Hosepipe bans vary slightly by region and water company. Most bans prohibit the use of hoses to fill or top up hot tubs , but using buckets or water butts (collected rainwater) might still be permitted. Always check with your local water authority. 1. Keep Your Water Chemistry Balanced A well-balanced hot tub is the first line of defence against cloudy or unsanitary water. Test water at least twice a week  using test strips or digital testers. Maintain these ideal levels: Chlorine/Bromine:  3–5 ppm (chlorine), 4–6 ppm (bromine) pH:  7.2–7.6 Alkalinity:  80–120 ppm Hardness:  150–250 ppm Tip:  If your sanitizer levels drop, bacteria can multiply fast—especially in hot weather. Keep a close eye! 2. Shock Your Water Weekly Shocking your hot tub oxidizes contaminants and keeps the water fresh. Use a non-chlorine shock  or a chlorine-based oxidizer  to break down oils, sweat, and cosmetics that standard sanitizers can’t handle alone. 3. Clean Your Filters Weekly Your hot tub filter is your best friend during a hosepipe ban. Remove and rinse your filters once a week . Use a filter cleaner spray every 2–3 weeks to break down oils and scum. Consider rotating between two filter sets , so one can soak while the other’s in use. 4. Pre-Rinse Before Every Dip Encourage everyone to shower before getting in. This simple habit dramatically reduces the amount of body oils, lotions, and debris that end up in the water. Bonus:  Consider installing an outdoor rinse station near your tub if you're hosting guests frequently. 5. Use a Spa Water Clarifier Clarifiers bind together small particles into larger ones that your filter can trap. Add a clarifier weekly to keep your water crystal-clear, especially if it starts looking cloudy. 6. Maintain the Right Temperature Lowering your water temperature to around 35°C  (95°F) instead of max heat reduces evaporation, sanitizer breakdown, and strain on your chemicals. You’ll also use less energy! 7. Cover It Properly Always keep your hot tub covered when not in use . A high-quality, insulated spa cover: Prevents water evaporation (critical during bans) Protects from leaves, insects, and rainwater Helps maintain stable water chemistry Bonus Tip: Try Spa Water Conditioner or Enzyme Products Products like spa enzymes or water conditioners help break down organic contaminants , improving water clarity and reducing chemical demand. They’re a smart addition when water changes aren’t an option. Avoid the Need to Drain If your water is over 12 weeks old, you're probably due for a change—but with a hosepipe ban in place, you’ll need to prolong its life . By following the tips above, many hot tub owners safely extend water life for 16–20 weeks . What If You Have  to Drain? If you encounter foamy, smelly, or green water that can’t be treated, contact your local authority to request a hot tub exemption  or seek professional servicing  using portable water tanks. Final Thought With just a few smart tweaks, your hot tub can stay hygienic and inviting throughout the hosepipe ban— no refills required . Prevention is key, so stay consistent, act early, and your spa will thank you. Need help or supplies?  At Spa Fuel , we’ve got everything you need to maintain your hot tub safely during water restrictions—from chemical bundles to enzyme kits and insulated covers.

Owning a hot tub or spa is one of life’s great luxuries—but with great bubbles comes great responsibility! Whether you're soaking to relax, ease sore muscles, or enjoy a little slice of serenity at home, spa chemicals  are what keep your water clean, safe, and crystal clear. In this guide, we break down the must-know facts about spa chemicals—what they do, why they matter, and how to use them properly. Why Are Spa Chemicals Important? Unlike pools, hot tubs have smaller water volumes and higher temperatures. This makes them the perfect breeding ground for bacteria if not maintained correctly. Spa chemicals help: Kill harmful bacteria and viruses Balance water pH to prevent skin and eye irritation Protect your spa equipment from corrosion and scale buildup Keep water clear, clean, and inviting The Core Spa Chemicals You Need - Here’s a quick overview of the essentials: 1. Sanitiser (Chlorine or Bromine) These are your front-line defenders, killing bacteria and keeping your water safe. Chlorine works fast and is widely available. Bromine is gentler on skin and works better at higher temperatures. 2. pH Balancers Your water’s pH should be between 7.2 and 7.8. If it's too high or low, it can cause skin irritation and damage your spa. Use pH Increaser or pH Reducer to keep things balanced. 3. Alkalinity Adjuster This stabilizes your pH and prevents wild fluctuations. Keep total alkalinity between 80–120 ppm. 4. Shock Treatments A weekly shock treatment breaks down organic contaminants like sweat, oils, and lotions. Use non-chlorine shock for a quick, odourless refresh. Use chlorine shock for a deeper clean when needed. 5. Water Clarifiers & Foam Reducers Clarifiers bind tiny particles into larger ones so your filter can remove them. Foam reducers help eliminate that bubbly film caused by oils and detergents. Simple Spa Care Routine Frequency Task Daily / 2–3 days Test pH and sanitizer using Insta4 strips  (included in kits; see kits above) Weekly Apply Non‑Chlorine Shock ; add Spa Clarifier  or No Foam  as needed Monthly Clean filters and vinyl; run Spa Flush  (found in XL Starter Kit) Every 3–4 months Drain, refill, and restart maintenance with a kit Bonus Tip: Choose Spa-Safe Fragrances Want to add scent to your soak? Make sure you’re using spa-safe aromatherapy crystals  or liquids. Regular bath products can mess with your water chemistry and even damage your spa. The Bottom Line Taking care of your spa doesn’t have to be complicated. With the right spa chemicals and a simple routine, your hot tub will stay clean, safe, and ready whenever you need to unwind . Looking for high-quality, easy-to-use spa chemicals? [ Shop our full range here → https://www.spafuel.co.uk/category/all-products

Spa Fuel offers premium hot tub chemicals delivered across the UK, making spa care simple and effective. From chlorine granules to pH balancers, alkalinity boosters, and hardness increasers, our quality products help keep your spa water clean, safe, and perfectly balanced. With fast delivery and easy-to-follow guides, Spa Fuel takes the hassle out of hot tub maintenance. HOT TUB MAINTENANCE MADE SIMPLE SHOP NOW Best Sellers Shop All Essential Chlorine Granules Regular Price £9.99 Sale Price £7.49 Add to Cart SAVE ££ XL Starter Kit Regular Price £133.88 Sale Price £100.41 Add to Cart No Foam (1Ltr) Regular Price £10.99 Sale Price £8.24 Add to Cart Insta4 Test Strips Regular Price £8.99 Sale Price £6.74 Add to Cart Essential pH Plus (1KG) Regular Price £9.99 Sale Price £7.49 Add to Cart SAVE ££ Essentials Range Package Regular Price £66.94 Sale Price £50.21 Add to Cart Bundle Packages Shop All SAVE ££ Essentials Range Package Regular Price £66.94 Sale Price £50.21 Add to Cart SAVE ££ XL Starter Kit Regular Price £133.88 Sale Price £100.41 Add to Cart SAVE ££ Multifunction Tablets Kit Regular Price £146.88 Sale Price £110.16 Add to Cart SAVE ££ Bromine Balance Kit Regular Price £155.88 Sale Price £116.91 Add to Cart Our Essentials Range Shop All Insta4 Test Strips Regular Price £8.99 Sale Price £6.74 Add to Cart Essential Chlorine Granules Regular Price £9.99 Sale Price £7.49 Add to Cart Essential Alkalinity Plus (1KG) Regular Price £13.99 Sale Price £10.49 Add to Cart Essential pH Plus (1KG) Regular Price £9.99 Sale Price £7.49 Add to Cart Essential Hardness Plus (1KG) Regular Price £13.99 Sale Price £10.49 Add to Cart pH Minus (1.5KG) Regular Price £9.99 Sale Price £7.49 Add to Cart SAVE ££ Essentials Range Package Regular Price £66.94 Sale Price £50.21 Add to Cart MATCH THE COLOURS MASTER THE BALANCE Discover Spa Fuels Essential Range LEARN MORE MASTER YOUR HOT TUB WATER LIKE A PRO Find PRO tips and advice in our help center blog HELP CENTER FAST SHIPPING - NEXT DAY DELIVERY ON ORDERS OVER £50 Order before 1PM and get your orders delivered next day (Mon-Sat) James R., York “I followed the simple steps and got perfect water in no time." SUBSCRIBE FOR NEWS & PROMOTIONS Full name* Email* Yes, subscribe me to your newsletter. * Submit

Please review our No Returns Policy for all orders. Due to the nature of our products, we are unable to accept returns, but our customer service team is here to assist with any concerns. SHIPPING & RETURNS SHIPPING POLICY Spa Fuel is committed to providing a seamless shipping experience for all your hot tub and swim spa chemical needs. We offer various shipping methods to ensure your products arrive safely and in a timely manner. Our packaging is designed to maintain the quality of the chemicals during transit, and our shipping costs are transparent and competitive. We prioritize customer satisfaction and aim to build trust through our shipping policy. RETURN & EXCHANGE POLICY At Spa Fuel, we take great pride in offering high-quality hot tub chemicals to ensure your spa experience is the best it can be. Due to the nature of our products, we regret that we cannot accept returns or exchanges once an order has been processed and shipped. All sales are final. Please carefully review your order before completing your purchase. If you have any questions or concerns about a product, feel free to contact our customer service team prior to ordering, and we’ll be happy to assist you. In the unlikely event that you receive a damaged or incorrect item, please contact us within 7 days of receiving your order, and we will gladly assist with a resolution. Thank you for your understanding and for choosing Spa Fuel for your hot tub chemical needs!

Review the Spa Fuel Policies and Procedures for important information on shipping, returns, warranties, and customer service. Our transparent policies ensure a smooth, hassle-free shopping experience. Policies and Procedures Privacy statement Who are we? This privacy policy statement sets out the data processing practices carried out through your use of this web site by WWW.SPAFUEL.CO.UK T: 0333 1889784 E : sales@spafuel.co.uk If you have any requests concerning your personal information or any queries with regard to these practices please contact us. Links This privacy policy only covers Spa Fuel web site at www.spafuel.co.uk Information collected We collect personal information from visitors to this web site through the use of enquiry forms and every time you e-mail us your details. Other than this, we do not store or capture personal information but simply log your IP address (this is the technical standard which ensures messages get from one host to another and that the messages are understood) which is automatically recognised by the web server. Use of personal information We process personal information collected via this web site for the purposes of: – Identifying potential customers. Dealing with your requests and enquiries. Customers who have a credit agreement with one of our panel of lenders Providing you with information about products and services offered by Brighouse Windows We do not sell personal information collected through this site or use your personal information for any other purposes than those stated above. Cookies Cookies may be used by us to provide you with customised information f rom our web site. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our web site. Cookies may also allow us to make our web site more user friendly by, for example, allowing us to save your password so that you do not have to re-enter it every time to visit our web site. We use cookies so that we can give you a better experience when you return to our web site. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie, this will give you the opportunity to decide whether to accept it. If you disable cookies from your browser you may not be able to access certain features of a particular web site. For more information about our use of cookies please https://ico.org.uk/for-the-public/online/cookies/ Security We endeavour to take all reasonable steps to protect your personal information. All the data collected by us is stored on a secure server. The secure server software encrypts all information you input before it is sent to us. Using your information for fraud prevention We may share your personal information with fraud prevention agencies. If false or inaccurate information is provided and fraud is identified, details of this fraud will be passed to those agencies to prevent fraud and money laundering. Checking your identity We may ask you to provide physical evidence of identity verification as a lender will search the files of credit reference agencies which will keep a record of their search, whether or not your application for a loan proceeds. This is not seen by us or shared with any other 3rd parties unless written consent is received from you. Money Laundering Checks To comply with Anti-Money Laundering regulation, there are times when the lender will need to confirm or re confirm your name and address. This is not seen or shared with any other 3rd parties unless written consent is received from you. How we manage Special Category Data In the unlikely event of us receiving Special Category Data as defined in GDPR https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/special-category-data/ Brighouse Windows will inform you of the receipt of this information to discuss the deletion of this data. Disclosures Brighouse Windows will not disclose personal information to other companies and suppliers as we do not use third parties to process your data. Internet-based Transfers Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this web site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way. Personal Data and your rights If we collect any personal data from you, you have the right to receive/amend/delete information about the personal data we hold about you. Status doors and windows do not charge a fee for this unless we believe the request is excessive or unfounded. If we refuse a request we will tell the individual why and that they have the right to complain to the supervisory authority and to judicial remedy. Status doors and windows will do this without undue delay and at the latest within 1-month. If at any time you no longer wish to receive any of our e-bulletins, newsletters or other information for which you have subscribed our partner retailer process, then please contact us so that we can remove your relevant details. Changes to this Privacy Policy We may make changes to this Privacy Policy from time to time. You should check this page regularly to see our most up to date policy. We will tell you about any changes to this Privacy policy by showing the date of the changes in the ‘Last updated’ section below. By using the website after the date we make any changes, you are agreeing to the changes. Last updated: Feb 2023 Status homes and gardens Limited are authorised and regulated by the Financial Conduct Authority FRN 934902. We act as a credit broker not a lender and offer finance from a panel of lenders Complaints procedure SPA FUEL Updated January 2025 Complaints Contact Details Name: Craig Smith – Director Telephone: 0333 1889784 E-mail: sales@spafuel.co.uk Our Procedures Any complaint verbal or written will be referred to our complaint’s manager at the earliest opportunity or to a member of the senior management if the complaints manager is unavailable. We will also • Acknowledge the complaint in writing promptly • Record details on the firm’s system • Make contact to seek clarification on any points where necessary • Fully investigate the complaint • Keep you informed of our progress • Discuss with you our findings and proposed response • Ensure that our firm partners have a compliant complaints procedure and are communicating with their customer using this • Provide clear deadlines to respond You will receive contact from us advising on progress if we cannot respond immediately. We will let you have our final response as soon as possible and not later than eight weeks. Spa Fuel Customers may express dissatisfaction to us about our products and services. We will need to establish whether or not the complaint relates to the information given, the firm or the service and installation. If unclear, this must not delay investigation and we will proceed with our own investigation. The complaints manager will review this matter and take the complaint to the firm for them to investigate and provide a written explanation and any supporting information. This may include photos, checklists or remedial satisfaction notes. Investigation The complaints manager will establish the nature and scope of the complaint having due regards to the Financial Conduct Authority’s direction: • Deal with complaints promptly and fairly • Give complainants clear replies and, where appropriate, fair redress • We may take up to 8-weeks to provide a response Eligible Complainants It is the firm’s policy to treat all complainants the same, however, eligible complainants, customers that have purchased goods and services using a lenders finance, are legally defined and have additional rights in law that we must acknowledge and adhere to. The Financial Conduct Authority complaints rules apply to complaints: • Made by, or on behalf of an eligible complainant. • Relating to regulated activity. • Involving an allegation that the complainant has suffered, or may suffer, financial loss, material distress or material inconvenience. Final response This will set out clearly our decision and the reasons for it. If any compensation is offered a clear method of calculation will be shown. The firm must include details of the Financial Ombudsman Service in the final response if dealing with an eligible complainant and a regulated activity, we will: • Explain that the complainant must refer the matter to the ombudsman within six months of the date of the final response letter or the right to use this service is lost • Indicate whether or not we consent to waive the relevant time limits. Complaints Settled within 3 business days Complaints that can be settled to the customer’s satisfaction within 3 business days can be recorded and communicated differently. Where we consider a complaint to be resolved to the customer’s satisfaction under this section, the firm will promptly send a ‘Summary Resolution Communication’, being a written communication from them which: (1) refers to the fact that the customer has made a complaint and informs them that they now consider the complaint to have been resolved to the customers satisfaction. (2) The firm will tell the customer that if they subsequently decide that they are dissatisfied with the resolution of the complaint they may be able to refer the complaint back to the firm for further consideration or alternatively refer the complaint to the Financial Ombudsman Service; (3) Provide the website address of the Financial Ombudsman Service; and (4) Refer to the availability of further information on the website of the Financial Ombudsman Service. In addition to sending you a Summary Resolution Communication, the firm may also use other methods to communicate the information where: (1) We consider that doing so may better meet the customer’s needs; or (2) They have already been using another method to communicate about the complaint. Thismay include recorded calls, emails or text messages. Closing a complaint We will consider a complaint closed when we have made our final response to the customer. This does not prevent a customer from exercising any rights they may have to refer the matter to the Financial Ombudsman Service. Financial Ombudsman Service We will co-operate fully with the Ombudsman in resolving any complaints made against us and agree to be bound by any awards made by the Ombudsman. The firm undertakes to pay promptly any fees levied by the Ombudsman. How Long You Have to Complain to the Financial Ombudsman Service You have the right to refer your complaint to the Financial Ombudsman Service, free of charge – but you must do so within six months of the date the final response letter. If you do not refer your complaint in time, the Ombudsman will not have our permission to consider your complaint and so will only be able to do so in very limited circumstances. For example, if the Ombudsman believes that the delay was as a result of exceptional circumstances. Contact: The Financial Ombudsman Service, Exchange Tower, London E14 9SR Tel: 0800 023 4567 (free for most people ringing from a fixed line) or 0300 123 9123 (cheaper for those calling using a mobile) or 020 7964 0500 (if calling from abroad) Email: complaint.info@financial-ombudsman.org.uk Website: www.financial-ombudsman.org.uk