SHIPPING & RETURNS

SHIPPING POLICY

Spa Fuel is committed to providing a seamless shipping experience for all your hot tub and swim spa chemical needs. We offer various shipping methods to ensure your products arrive safely and in a timely manner. Our packaging is designed to maintain the quality of the chemicals during transit, and our shipping costs are transparent and competitive.
We prioritize customer satisfaction and aim to build trust through our shipping policy.

RETURN & EXCHANGE POLICY

At Spa Fuel, we take great pride in offering high-quality hot tub chemicals to ensure your spa experience is the best it can be. Due to the nature of our products, we regret that we cannot accept returns or exchanges once an order has been processed and shipped. All sales are final.

Please carefully review your order before completing your purchase. If you have any questions or concerns about a product, feel free to contact our customer service team prior to ordering, and we’ll be happy to assist you.

In the unlikely event that you receive a damaged or incorrect item, please contact us within 7 days of receiving your order, and we will gladly assist with a resolution.

Thank you for your understanding and for choosing Spa Fuel for your hot tub chemical needs!