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Spa Fuel offers premium hot tub chemicals delivered across the UK, making spa care simple and effective. From chlorine granules to pH balancers, alkalinity boosters, and hardness increasers, our quality products help keep your spa water clean, safe, and perfectly balanced. With fast delivery and easy-to-follow guides, Spa Fuel takes the hassle out of hot tub maintenance. HOT TUB MAINTENANCE MADE SIMPLE SHOP NOW Best Sellers Shop All Essential Chlorine Granules Regular Price £9.99 Sale Price £7.49 Add to Cart SAVE ££ XL Starter Kit Regular Price £133.88 Sale Price £100.41 Add to Cart No Foam (1Ltr) Regular Price £10.99 Sale Price £8.24 Add to Cart Insta4 Test Strips Regular Price £8.99 Sale Price £6.74 Add to Cart Essential pH Plus (1KG) Regular Price £9.99 Sale Price £7.49 Add to Cart SAVE ££ Essentials Range Package Regular Price £66.94 Sale Price £50.21 Add to Cart Bundle Packages Shop All SAVE ££ Essentials Range Package Regular Price £66.94 Sale Price £50.21 Add to Cart SAVE ££ XL Starter Kit Regular Price £133.88 Sale Price £100.41 Add to Cart SAVE ££ Multifunction Tablets Kit Regular Price £146.88 Sale Price £110.16 Add to Cart SAVE ££ Bromine Balance Kit Regular Price £155.88 Sale Price £116.91 Add to Cart Our Essentials Range Shop All Insta4 Test Strips Regular Price £8.99 Sale Price £6.74 Add to Cart Essential Chlorine Granules Regular Price £9.99 Sale Price £7.49 Add to Cart Essential Alkalinity Plus (1KG) Regular Price £13.99 Sale Price £10.49 Add to Cart Essential pH Plus (1KG) Regular Price £9.99 Sale Price £7.49 Add to Cart Essential Hardness Plus (1KG) Regular Price £13.99 Sale Price £10.49 Add to Cart pH Minus (1.5KG) Regular Price £9.99 Sale Price £7.49 Add to Cart SAVE ££ Essentials Range Package Regular Price £66.94 Sale Price £50.21 Add to Cart MATCH THE COLOURS MASTER THE BALANCE Discover Spa Fuels Essential Range LEARN MORE MASTER YOUR HOT TUB WATER LIKE A PRO Find PRO tips and advice in our help center blog HELP CENTER FAST SHIPPING - NEXT DAY DELIVERY ON ORDERS OVER £50 Order before 1PM and get your orders delivered next day (Mon-Sat) James R., York “I followed the simple steps and got perfect water in no time." SUBSCRIBE FOR NEWS & PROMOTIONS Full name* Email* Yes, subscribe me to your newsletter. * Submit

Take control of your hot tub water balance with Spa Fuel’s easy, color-coded system. Learn how to balance spa chemicals for clean, safe, crystal-clear water—start today! MATCH THE COLOURS - MASTER THE BALANCE Hot tub water care shouldn't be confusing — so we reinvented it. Spa Fuel’s Essential Range is a colour-coded water care system that works in perfect sync with Insta-4 test strips. Each of the four core Spa Fuel products has its own matching Pantone colour. Just dip your strip, match the colours, and fuel your spa with exactly what it needs — nothing more, nothing less. HOW IT WORKS Test your water with an Insta-4 strip. Compare each test square to the Spa Fuel product packaging. If a colour doesn’t match, use the Intsta 4 guide to start and then add the corresponding chemical to adjust the level. Repeat testing after recommended timeframes until all four colours align with the packaging & test strip guide. Each test pad directly links to a Spa Fuel product when in line and correct. The goal? Get all four colours matching the labels — your spa water is then in perfect balance. CHLORINE Purpose: Sanitises the water, killing bacteria and keeping it safe. When to use: If the purple chlorine pad on your test strip is too light or absent. How to use: Dose with jets on. Wait 15–30 minutes, then retest. Maintain levels between 3–5 ppm. Always keep sanitiser in range — it's the frontline of water hygiene. ALKALINITY Purpose: Buffers pH, preventing swings and helping stabilise the overall water chemistry. When to use: If the green test pad shows a reading under 80 ppm. How to use: Dose gradually. Wait up to 6 hours before retesting. Target range: 80–120 ppm Get this right before adjusting pH — alkalinity acts as a stabiliser. PH PLUS Purpose: Raises the pH level if it's too acidic (low). When to use: If the coral red pad on your test strip is too pale. How to use: Add with circulation running. Wait 30–60 minutes, then retest. Ideal pH range: 7.2–7.6 Low pH can cause corrosion and irritate skin and eyes. HARDNESS INCREASER Purpose: Raises calcium levels to prevent foaming, corrosion, and etching. When to use: If the blue test pad indicates calcium below 150 ppm. How to use: Add gradually with the jets on. Wait 2–4 hours before retesting. Target range: 150–250 ppm Soft water might feel nice, but it eats away at spa surfaces and components over time. SHOP OUR ESSENTIALS RANGE Quick View Insta4 Test Strips Regular Price £8.99 Sale Price £6.74 Add to Cart Quick View Essential Chlorine Granules Regular Price £9.99 Sale Price £7.49 Add to Cart Quick View Essential Alkalinity Plus (1KG) Regular Price £13.99 Sale Price £10.49 Add to Cart Quick View Essential pH Plus (1KG) Regular Price £9.99 Sale Price £7.49 Add to Cart Quick View Essential Hardness Plus (1KG) Regular Price £13.99 Sale Price £10.49 Add to Cart Quick View pH Minus (1.5KG) Regular Price £9.99 Sale Price £7.49 Add to Cart Quick View SAVE ££ Essentials Range Package Regular Price £66.94 Sale Price £50.21 Add to Cart Timing & Retesting: How Long to Wait Between Doses Chlorine Granules: Retest in 15–30 mins pH Increaser: Retest in 30–60 mins Alkalinity Increaser: Retest after 4–6 hours Hardness Increaser: Retest in 2–4 hours Always adjust one chemical at a time, starting with alkalinity, then pH, then hardness, then chlorine. Why Only Insta-4 Test Strips Work Spa Fuel is precision colour-matched to LaMotte Insta-4 test strips. Only these strips use the exact Pantone references featured on our packaging. Using other test strips may give chemical readings, but the colours won’t necessarily match, making our simple visual system ineffective. Recommended Products Quick View Insta4 Test Strips Regular Price £8.99 Sale Price £6.74 Add to Cart Quick View Spa Clarifier (1Ltr) Regular Price £9.99 Sale Price £7.49 Add to Cart Quick View No Foam (1Ltr) Regular Price £10.99 Sale Price £8.24 Add to Cart Quick View Measuring Spoons Regular Price £4.99 Sale Price £3.74 Add to Cart Quick View Filter and Cartridge Cleaner (1Ltr) Regular Price £12.99 Sale Price £9.74 Add to Cart Spa Fuel’s colour-matching system is only compatible with Insta-4 test strips. Other test strip brands may give valid readings but will not match Spa Fuel product colours. Every spa behaves differently based on size, usage, filtration, and water source. Always follow specific dosage guidelines printed on each Spa Fuel product label. This page is for general guidance. Always consult your spa manufacturer’s manual for model-specific instructions.

Please review our No Returns Policy for all orders. Due to the nature of our products, we are unable to accept returns, but our customer service team is here to assist with any concerns. SHIPPING & RETURNS SHIPPING POLICY Spa Fuel is committed to providing a seamless shipping experience for all your hot tub and swim spa chemical needs. We offer various shipping methods to ensure your products arrive safely and in a timely manner. Our packaging is designed to maintain the quality of the chemicals during transit, and our shipping costs are transparent and competitive. We prioritize customer satisfaction and aim to build trust through our shipping policy. RETURN & EXCHANGE POLICY At Spa Fuel, we take great pride in offering high-quality hot tub chemicals to ensure your spa experience is the best it can be. Due to the nature of our products, we regret that we cannot accept returns or exchanges once an order has been processed and shipped. All sales are final. Please carefully review your order before completing your purchase. If you have any questions or concerns about a product, feel free to contact our customer service team prior to ordering, and we’ll be happy to assist you. In the unlikely event that you receive a damaged or incorrect item, please contact us within 7 days of receiving your order, and we will gladly assist with a resolution. Thank you for your understanding and for choosing Spa Fuel for your hot tub chemical needs!

Review the Spa Fuel Policies and Procedures for important information on shipping, returns, warranties, and customer service. Our transparent policies ensure a smooth, hassle-free shopping experience. Policies and Procedures Privacy statement Who are we? This privacy policy statement sets out the data processing practices carried out through your use of this web site by WWW.SPAFUEL.CO.UK T: 0333 1889784 E : sales@spafuel.co.uk If you have any requests concerning your personal information or any queries with regard to these practices please contact us. Links This privacy policy only covers Spa Fuel web site at www.spafuel.co.uk Information collected We collect personal information from visitors to this web site through the use of enquiry forms and every time you e-mail us your details. Other than this, we do not store or capture personal information but simply log your IP address (this is the technical standard which ensures messages get from one host to another and that the messages are understood) which is automatically recognised by the web server. Use of personal information We process personal information collected via this web site for the purposes of: – Identifying potential customers. Dealing with your requests and enquiries. Customers who have a credit agreement with one of our panel of lenders Providing you with information about products and services offered by Brighouse Windows We do not sell personal information collected through this site or use your personal information for any other purposes than those stated above. Cookies Cookies may be used by us to provide you with customised information f rom our web site. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our web site. Cookies may also allow us to make our web site more user friendly by, for example, allowing us to save your password so that you do not have to re-enter it every time to visit our web site. We use cookies so that we can give you a better experience when you return to our web site. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie, this will give you the opportunity to decide whether to accept it. If you disable cookies from your browser you may not be able to access certain features of a particular web site. For more information about our use of cookies please https://ico.org.uk/for-the-public/online/cookies/ Security We endeavour to take all reasonable steps to protect your personal information. All the data collected by us is stored on a secure server. The secure server software encrypts all information you input before it is sent to us. Using your information for fraud prevention We may share your personal information with fraud prevention agencies. If false or inaccurate information is provided and fraud is identified, details of this fraud will be passed to those agencies to prevent fraud and money laundering. Checking your identity We may ask you to provide physical evidence of identity verification as a lender will search the files of credit reference agencies which will keep a record of their search, whether or not your application for a loan proceeds. This is not seen by us or shared with any other 3rd parties unless written consent is received from you. Money Laundering Checks To comply with Anti-Money Laundering regulation, there are times when the lender will need to confirm or re confirm your name and address. This is not seen or shared with any other 3rd parties unless written consent is received from you. How we manage Special Category Data In the unlikely event of us receiving Special Category Data as defined in GDPR https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/special-category-data/ Brighouse Windows will inform you of the receipt of this information to discuss the deletion of this data. Disclosures Brighouse Windows will not disclose personal information to other companies and suppliers as we do not use third parties to process your data. Internet-based Transfers Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this web site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way. Personal Data and your rights If we collect any personal data from you, you have the right to receive/amend/delete information about the personal data we hold about you. Status doors and windows do not charge a fee for this unless we believe the request is excessive or unfounded. If we refuse a request we will tell the individual why and that they have the right to complain to the supervisory authority and to judicial remedy. Status doors and windows will do this without undue delay and at the latest within 1-month. If at any time you no longer wish to receive any of our e-bulletins, newsletters or other information for which you have subscribed our partner retailer process, then please contact us so that we can remove your relevant details. Changes to this Privacy Policy We may make changes to this Privacy Policy from time to time. You should check this page regularly to see our most up to date policy. We will tell you about any changes to this Privacy policy by showing the date of the changes in the ‘Last updated’ section below. By using the website after the date we make any changes, you are agreeing to the changes. Last updated: Feb 2023 Status homes and gardens Limited are authorised and regulated by the Financial Conduct Authority FRN 934902. We act as a credit broker not a lender and offer finance from a panel of lenders Complaints procedure SPA FUEL Updated January 2025 Complaints Contact Details Name: Craig Smith – Director Telephone: 0333 1889784 E-mail: sales@spafuel.co.uk Our Procedures Any complaint verbal or written will be referred to our complaint’s manager at the earliest opportunity or to a member of the senior management if the complaints manager is unavailable. We will also • Acknowledge the complaint in writing promptly • Record details on the firm’s system • Make contact to seek clarification on any points where necessary • Fully investigate the complaint • Keep you informed of our progress • Discuss with you our findings and proposed response • Ensure that our firm partners have a compliant complaints procedure and are communicating with their customer using this • Provide clear deadlines to respond You will receive contact from us advising on progress if we cannot respond immediately. We will let you have our final response as soon as possible and not later than eight weeks. Spa Fuel Customers may express dissatisfaction to us about our products and services. We will need to establish whether or not the complaint relates to the information given, the firm or the service and installation. If unclear, this must not delay investigation and we will proceed with our own investigation. The complaints manager will review this matter and take the complaint to the firm for them to investigate and provide a written explanation and any supporting information. This may include photos, checklists or remedial satisfaction notes. Investigation The complaints manager will establish the nature and scope of the complaint having due regards to the Financial Conduct Authority’s direction: • Deal with complaints promptly and fairly • Give complainants clear replies and, where appropriate, fair redress • We may take up to 8-weeks to provide a response Eligible Complainants It is the firm’s policy to treat all complainants the same, however, eligible complainants, customers that have purchased goods and services using a lenders finance, are legally defined and have additional rights in law that we must acknowledge and adhere to. The Financial Conduct Authority complaints rules apply to complaints: • Made by, or on behalf of an eligible complainant. • Relating to regulated activity. • Involving an allegation that the complainant has suffered, or may suffer, financial loss, material distress or material inconvenience. Final response This will set out clearly our decision and the reasons for it. If any compensation is offered a clear method of calculation will be shown. The firm must include details of the Financial Ombudsman Service in the final response if dealing with an eligible complainant and a regulated activity, we will: • Explain that the complainant must refer the matter to the ombudsman within six months of the date of the final response letter or the right to use this service is lost • Indicate whether or not we consent to waive the relevant time limits. Complaints Settled within 3 business days Complaints that can be settled to the customer’s satisfaction within 3 business days can be recorded and communicated differently. Where we consider a complaint to be resolved to the customer’s satisfaction under this section, the firm will promptly send a ‘Summary Resolution Communication’, being a written communication from them which: (1) refers to the fact that the customer has made a complaint and informs them that they now consider the complaint to have been resolved to the customers satisfaction. (2) The firm will tell the customer that if they subsequently decide that they are dissatisfied with the resolution of the complaint they may be able to refer the complaint back to the firm for further consideration or alternatively refer the complaint to the Financial Ombudsman Service; (3) Provide the website address of the Financial Ombudsman Service; and (4) Refer to the availability of further information on the website of the Financial Ombudsman Service. In addition to sending you a Summary Resolution Communication, the firm may also use other methods to communicate the information where: (1) We consider that doing so may better meet the customer’s needs; or (2) They have already been using another method to communicate about the complaint. Thismay include recorded calls, emails or text messages. Closing a complaint We will consider a complaint closed when we have made our final response to the customer. This does not prevent a customer from exercising any rights they may have to refer the matter to the Financial Ombudsman Service. Financial Ombudsman Service We will co-operate fully with the Ombudsman in resolving any complaints made against us and agree to be bound by any awards made by the Ombudsman. The firm undertakes to pay promptly any fees levied by the Ombudsman. How Long You Have to Complain to the Financial Ombudsman Service You have the right to refer your complaint to the Financial Ombudsman Service, free of charge – but you must do so within six months of the date the final response letter. If you do not refer your complaint in time, the Ombudsman will not have our permission to consider your complaint and so will only be able to do so in very limited circumstances. For example, if the Ombudsman believes that the delay was as a result of exceptional circumstances. Contact: The Financial Ombudsman Service, Exchange Tower, London E14 9SR Tel: 0800 023 4567 (free for most people ringing from a fixed line) or 0300 123 9123 (cheaper for those calling using a mobile) or 020 7964 0500 (if calling from abroad) Email: complaint.info@financial-ombudsman.org.uk Website: www.financial-ombudsman.org.uk

Review the Spa Fuel Terms and Conditions for important details about our products, services, and customer rights. Understanding our terms ensures a smooth and secure shopping experience. TERMS & CONDITIONS CUSTOMER CARE Spa Fuel is dedicated to providing premium chemicals and accessories for hot tubs and swim spas, along with valuable information and resources for spa owners. Our commitment to customer care extends to ensuring that you have the best experience with our products and services. If you have any queries or need assistance, please feel free to contact us. PRIVACY & SAFETY At Spa Fuel, we prioritize the privacy and safety of our customers. We adhere to strict protocols for the use, storage, and protection of personal information. Our approach includes secure payment verification, transparent data collection practices, and respectful post-purchase communication. Your trust is essential to us, and we strive to maintain it through clear and comprehensive privacy policies. Payment Methods WHOLESALE INQUIRIES Spa Fuel welcomes inquiries from retailers interested in offering our exceptional products. Our goal is to facilitate mutually beneficial partnerships by providing detailed information on how to become a Spa Fuel partner. We believe in open communication and transparent terms to elevate your business with our premium spa solutions. PAYMENT METHODS Credit / Debit Cards PAYPAL Offline Payments

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Join the SpaFuel Partner Program – exclusive trade discounts for retailers, holiday parks & hot tub maintenance professionals. Reliable, efficient spa fuel delivered fast. FUELING YOUR BUSINESS EXCLUSIVE PERKS FOR HOT TUB TRADE PROFESSIOALS Designed for spa retailers, holiday let maintenance and servicing pros - our trade program offers exclusive pricing, expert support and real rewards. As a valued trade partner, you’ll gain access to exclusive discounts and a range of tailored benefits designed to support your business. From preferential pricing and bulk order incentives to priority delivery and dedicated account support, we’re committed to helping you maximise your margins and streamline operations. Whether you're restocking for retail shelves or fuelling multiple hot tubs across holiday properties or parks, our trade program ensures you get the best value and service every step of the way. Partner with us today to bring exceptional value, convenience, and peace of mind to your customers. TRADE ONLY PRICING DEDICATED SUPPORT MARKETING ASSESTS LEAD REFFERALS WE'D LOVE TO KNOW A BIT ABOUT YOU... Tell us about yourself* Choose one Name* Company name* Email* Phone Submit

Discover why Spa Fuel is the top choice for hot tub and pool care. Learn about our high-quality products, expert support, and commitment to keeping your spa clean, safe, and enjoyable. Why We Created Spa Fuel. A Smarter, Greener Way to Enjoy Your Hot Tub At Spa Fuel, we didn’t just create another chemical brand—we created a solution to a widespread problem. As hot tub retailers, we saw first hand that most customers struggled to maintain proper water balance, leading to frustration, excessive chemical use, and unnecessary water waste. The common reaction? “Just dump in more chlorine.” But that’s not the answer... Spa Fuel was born from our frustration—and our passion. As a husband-and-wife duo who love spending time in our hot tub, we quickly realized that balancing water chemistry shouldn’t feel like rocket science. The instructions were confusing, the results were hit and miss, and the consequences—cloudy water, harsh smells, wasted chemicals, and even draining and refilling the spa—were costly, both for us and the environment. So we decided to change that. We created Spa Fuel to make water care simple, effective, and accessible to everyone—whether you're a first-time hot tub owner or a seasoned spa lover. Our packaging is colour-matched to our test strips, so you can easily see which chemical to use and when. No jargon, no guesswork—just clean, balanced water that’s safe to soak in. But Spa Fuel isn’t just about ease of use. It’s about doing things better. By making spa maintenance more accurate and straightforward, we help extend the life of your spa, improve sanitisation, and reduce the need for draining and refilling—cutting down on water waste and chemical overuse. Every product we develop is designed with clarity, education, and sustainability in mind. For extra support, explore our in-depth FAQ pages and our very own Help Centre Blog, packed with practical tips, product advice, and step-by-step guides designed to build your confidence and keep your water crystal clear. We’re proud to offer a smarter way to care for your spa—one that’s built on trust, transparency, and a little help from a family who’s been there too. Let’s make spa care simple, together.

Access the Safety Data Sheets (SDS) for all our hot tub chemicals. Get detailed information on product safety, handling, and first aid procedures to ensure safe use and storage. CHLORINE GRANULES Click Here ALKALINITY PLUS Click Here PH PLUS Click Here HARDNESS INCREASER Click Here NO FOAM Click Here CHLORINE TABLETS Click Here SPA FLUSH Click Here BROMINE GRANULES Click Here NON CHLORINE SHOCK Click Here SPA CLARIFIER Click Here GRANULAR SHOCK Click Here MULTIFUNCTION TABLETS Click Here VINYL CLEANER Click Here CARTRIDGE CLEANER Click Here BROMINE TABLETS Click Here PH MINUS Click Here . Click Here . Click Here

Have questions about Spa Fuel products or hot tub water care? Contact our expert team today—we're here to help with support, advice, and product guidance. Contact Us Let's Chat Phone 0333 188 9784 Email sales@spafuel.co.uk Social Media First Name Last Name Email Message Send Thanks for submitting! Address 26b Bradford Road, Guiseley, Leeds, England LS20 8NH Company Number 16135565